The Innovation of Litigation.

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Lessons from Legal Service Companies (Part 3)

This is Part 3 of a three part series. In Part 1 we told you that clients are moving from traditional law firms to innovative law service companies. In Part 2 we told you how to keep your clients by improving client services. In this post we will discuss the legal tech that has the potential to make a difference in your client’s bottom line leading to more business for you. As mentioned in Part 1...

Lessons from Legal Service Companies (Part 2)

In Part 1 of this blog post series we told you that clients are moving from traditional law firms to innovative law service companies. In order to keep your clients, you need to know what matters to them. Various surveys show that clients want better customer service and lower costs. This post focuses on how you can integrate customer service technologies into your practice.  Do you remember...

Lessons from legal service companies (Part 1)

If you haven’t heard, law firms are losing clients to legal service companies. Why? Legal service companies are using innovative technologies and pricing schemes. Compare this to the survey in which 81 percent of clients responded that they saw little to no innovation inside their law firm and only 5 percent were satisfied with the service they received. So how do you compete? This three part...

The Innovation of Litigation.

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